At Elephaguards, we are committed to delivering your orders in a safe, timely, and efficient manner. Please read our shipping and delivery policy carefully before placing an order.
1. Shipping Locations
- We currently ship only within India.
- We do not offer international shipping at the moment.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard delivery time: 5-7 business days (may vary based on location).
- Remote or non-metro areas may experience slightly longer delivery times.
4. Shipping Charges
- Shipping charges are calculated at checkout based on location and order weight.
- Free shipping may be available on select offers or order values.
5. Tracking Orders
- Once your order is shipped, a tracking number will be sent to your registered email/SMS.
- You can track your order using the provided tracking link.
6. Delays & Unsuccessful Deliveries
- We are not responsible for delays due to natural disasters, strikes, courier issues, or incorrect addresses.
- If a delivery is unsuccessful due to incorrect details or absence of the recipient, re-shipping charges may apply.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us at elephaguards@gmail.com within 48 hours of delivery with images as proof.
- Missing items should be reported within 24 hours of delivery.
For any shipping-related queries, reach out to us at elephaguards@gmail.com or call 9667617544.
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