Cancellation And Refunds

At Elephaguards, we strive to provide high-quality products and excellent customer service. However, if you are not completely satisfied with your purchase, please review our refund and cancellation policy below:

Cancellation Policy

• Orders can be canceled within 24 hours of placing them. Once the order has been processed or shipped, it cannot be canceled.
• To request a cancellation, please email us at elephaguards@gmail.com with your order details.

Refund Policy

We accept returns and offer refunds only under the following conditions:

• The product received is damaged or defective.
• The item is incorrect (wrong product received).
• You must initiate the return request within 5 days of receiving the order.

Return Process

1. Email us at elephaguards@gmail.com with your order number, product images, and a description of the issue.
2. Once approved, we will provide return instructions. The product must be unused, in original packaging, and with all accessories.
3. After receiving and inspecting the returned item, a refund will be credited  within 5 business days to the original payment method.
4. Refund amount will be credited within 5 business days to customer orginal payment method.

Non-Refundable Items

• Used or damaged products due to customer mishandling.
• Products without original packaging.
• Returns requested after 5 days of delivery.

For any queries, feel free to contact us at elephaguards@gmail.com or call us at 9667617544.